Are You Willing to Invest 7 Minutes to Retain Your Best Clients?

30 Apr

A simple thank you note goes a long way

When’s the last time you took 5 to 7 minutes to write a handwritten thank you card to your Top 5 clients? Just to say thank you for being such a great client. Think about how you feel when you receive a handwritten card from a friend.  That card automatically brings a smile to your face and a warm feeling in your heart. You immediately think: “someone took the time to sit down and think of me.” Well, your most important client(s) will feel the same way when they receive a card from you. 

The card will also contribute to retaining that client in the future when competitors come knocking for his or her business. It will likely lead to referrals from your client. When I sent quarterly thank you notes to my best clients, I regularly received calls from them to say how much they appreciated the card.

Take 7 to 10 minutes this week to write five thank you cards to your best clients. I promise you will not be disappointed with the goodwill and word-of-mouth buzz it creates for you and your business!

Good luck!

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One Response to “Are You Willing to Invest 7 Minutes to Retain Your Best Clients?”

  1. Edmund Amoye April 30, 2012 at 12:50 pm #

    Practicing this can save so much time needed t rebuild relationships that are not properly nurtured.

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